Privacy Policy

Effective Date: April 2025

Welcome to Ten Twenty Three. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information across our website and services. By using our site or services, you agree to the terms outlined below.

Table of Contents

Scope of This Privacy Policy
Personal Information We Collect & Use
Use of Artificial Intelligence and Machine Learning
How We Disclose Personal Information
How Long We Retain Personal Information
How We Protect Personal Information
International Data Transfers
Children’s Privacy
Marketing, Advertising, and Analytics Preferences
Changes to this Privacy Policy
Contact Us
Supplemental GLBA Privacy Notice
Cookie Policy
Use of QuickBooks

1. Scope of This Privacy Policy

This policy applies to users and clients of Ten Twenty Three and covers data collected through our website, digital tools, service platforms, and communications. It applies regardless of how you access our services—via desktop, mobile, or any other device.

2. Personal Information We Collect & Use

We may collect the following types of personal information:

Full name, email address, and phone number
Business name and industry type
Payment and billing information
Documents uploaded for bookkeeping purposes
Communication records and service preferences
IP address, browser type, and site usage behavior

We use this data to:

Deliver and personalize bookkeeping services
Respond to inquiries and support requests
Process payments
Improve our website and services
Ensure compliance with legal and tax requirements

3. Use of Artificial Intelligence and Machine Learning

We may use AI tools to streamline aspects of our work, such as categorizing transactions, summarizing notes, or analyzing trends. These tools support our human-led services and do not make autonomous decisions. Your data is not sold or shared with any AI vendor beyond secure, approved integrations.

4. How We Disclose Personal Information

We do not sell or rent your personal information. We may share your information with:

Service providers (e.g., accounting software, email platforms, cloud storage)
Payment processors (e.g., Stripe, PayPal)
Legal and regulatory authorities, if required
Contractors or freelance partners under strict confidentiality agreements

5. How Long We Retain Personal Information

We retain your information only for as long as necessary to fulfill the purpose it was collected for, including legal and accounting obligations. After this period, we securely delete or anonymize your data.

6. How We Protect Personal Information

We implement multiple layers of protection including:

SSL encryption
Two-factor authentication for software access
Limited data access based on role
Secure cloud storage with frequent backups
Regular data audits and system updates

Despite these precautions, no method is 100% secure, and we encourage you to use safe practices as well.

7. International Data Transfers

Although we operate primarily in the United States, your information may be stored or processed in other countries. We ensure any international transfers comply with applicable data protection laws.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we learn we have inadvertently collected such information, we will delete it promptly.

9. Marketing, Advertising, and Analytics Preferences

If you opt in, we may contact you with newsletters, promotions, or service updates. You may opt out at any time using the unsubscribe link in our emails or by contacting us directly.
We use analytics tools (like Google Analytics) to track website usage and improve our services. These tools may use cookies or tracking technologies.

10. Changes to this Privacy Policy

We may update this policy periodically. When we do, we’ll revise the "Effective Date" above. Continued use of our services after changes are posted means you accept those changes.

11. Contact Us

If you have questions about this policy or your data, please reach out:

Ten Twenty Three
📧 Email: [Insert your contact email]
🌐 Website: www.tentwentythree.co

12. Supplemental GLBA Privacy Notice

As a financial service provider, we comply with the Gramm-Leach-Bliley Act (GLBA). We do not disclose nonpublic personal information about our clients except as permitted by law. We maintain physical, electronic, and procedural safeguards to ensure your data remains confidential and secure.

13. Cookie Policy

Our website uses cookies to:

Remember your preferences
Analyze site traffic
Improve overall user experience

You can manage cookie settings through your browser. Essential cookies are required for the basic functionality of our site and cannot be disabled.

14. Use of QuickBooks

Ten Twenty Three uses QuickBooks Online and related Intuit services as part of our bookkeeping workflow. This platform allows us to:

Maintain accurate, real-time financial records
Safely manage client transactions and reconciliations
Generate reports and organize financial data

By using our services, you agree to the processing of your data within QuickBooks, subject to their Privacy Policy. Access is strictly limited to authorized team members and protected by secure login credentials.